Terms of service

Please read these Terms of Service ("Terms") carefully before using the 5th Time is a Charm website (the "Site") or purchasing products from us. These Terms govern your access to and use of the Site and constitute a legally binding agreement between you and Sunrise Blvd LLC, the parent company of 5th Time is a Charm (hereinafter referred to as "we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access the Site or use our services.

General Terms:

a. Eligibility: You must be at least 18 years old to use our Site or make a purchase. By using our Site, you represent and warrant that you are at least 18 years old.

b. Account Creation: In order to make a purchase, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

c. Prohibited Activities: You agree not to engage in any unlawful, harmful, or abusive activities while using our Site. You shall not use our Site for any illegal purposes or in violation of any applicable laws or regulations.

d. Intellectual Property: All content on our Site, including but not limited to text, images, graphics, logos, and trademarks, is the property of Sunrise Blvd LLC or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our Site without our prior written consent.

Product Information and Pricing:

a. Product Descriptions: We make every effort to accurately display the colors, sizes, and descriptions of our products on the Site. However, we do not warrant that the product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free. If you find any discrepancies, please contact our customer support team.

b. Pricing: The prices displayed on our Site are in US dollars and are subject to change without notice. We strive to ensure the accuracy of pricing information; however, errors may occur. In the event of a pricing error, we reserve the right to cancel or refuse any orders placed at the incorrect price.

Orders and Payment:

a. Order Acceptance: Placing an order on our Site constitutes an offer to purchase our products. We reserve the right to accept or decline any order in our sole discretion. We may also impose quantity limits on certain products or reject orders exceeding such limits.

b. Payment: Payment for orders placed on our Site is processed through third-party payment processors. You agree to provide accurate and complete payment information. By placing an order, you authorize us to charge your selected payment method for the total order amount.

c. Order Confirmation: Upon successful order placement and payment, you will receive an order confirmation email containing your order details. This email serves as confirmation that we have received your order.

d. Order Cancellation: We reserve the right to cancel any order for reasons including but not limited to stock unavailability, inaccuracies in product descriptions or pricing, or suspected fraudulent activity. If we cancel your order, we will provide a full refund.

Shipping and Delivery:

a. Shipping: We strive to process and ship orders promptly. The shipping methods available and estimated delivery times will be displayed during the checkout process. Please note that delivery times may vary depending on your location and external factors beyond our control.

b. Risk of Loss: The risk of loss and title for products purchased from us pass to you upon our delivery of the products to the carrier. We are not responsible for any loss, damage, or delay caused by the shipping carrier.

c. Customs and Duties: International customers are responsible for any customs duties, taxes, or import fees imposed by their country's customs authorities.

Returns and Exchanges:

a. Return Policy: We offer a return policy as outlined in our separate Refund Policy. Please refer to the Refund Policy for detailed instructions on initiating a return or exchange.

b. Conditions for Returns: Returned products must be in their original condition, unused, and with all original tags and labels attached. We reserve the right to reject returns that do not meet our return policy criteria.

c. Return Shipping: You are responsible for the cost of return shipping, unless the return is due to our error or a defective product. We recommend using a trackable shipping method for return shipments.

Limitation of Liability:

a. Indemnification: You agree to indemnify, defend, and hold harmless Sunrise Blvd LLC and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, costs, or expenses arising out of or related to your use of the Site, violation of these Terms, or infringement of any intellectual property or other rights.

b. Limitation of Liability: In no event shall Sunrise Blvd LLC or its affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site or the products purchased from us.

Governing Law and Jurisdiction:

a. Governing Law: These Terms and any disputes arising out of or related to your use of the Site shall be governed by the laws of the state of Wyoming, United States, without regard to its conflict of laws provisions.

b. Jurisdiction: Any legal action or proceeding arising out of or related to these Terms or your use of the Site shall be brought exclusively in the federal or state courts located in Wyoming, United States.

Modifications to the Terms:

a. We reserve the right to modify these Terms at any time without prior notice. The updated Terms will be effective upon posting on the Site. Your continued use of the Site after the posting of any modifications constitutes your acceptance of the revised Terms.

Contact Us:

If you have any questions, concerns, or requests regarding these Terms or our services, please contact our customer support team. These Terms constitute the entire agreement between you and Sunrise Blvd LLC regarding your use of the Site and supersede any prior agreements or understandings.

Thank you for reviewing and agreeing to our Terms of Service. We appreciate your business and hope you enjoy your shopping experience at 5th Time is a Charm.

Last updated: July 1st, 2023