Privacy policy

5th Time is a Charm, operated by Sunrise Blvd LLC (hereinafter referred to as "we," "us," or "our"), we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our online clothing store, including through the Shopify platform. By accessing or using our website and services, you consent to the terms of this Privacy Policy.

Information We Collect:

a. Personal Information:

  • When you make a purchase or create an account with us, we collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details. We may also collect the information you provide when contacting our customer support team or participating in surveys or promotions.

b. Information Collected by Shopify:

  • As we use the Shopify platform to operate our online store, Shopify may collect certain information on our behalf, including but not limited to your IP address, browser type, operating system, and browsing behaviour. Please review Shopify's Privacy Policy for more information on how they handle your data.

Use of Information:

  • We use the collected information for the following purposes:
  • Processing and fulfilling your orders, communicating with you about your purchases, and providing customer support.
  • Personalizing your shopping experience, including recommending products, promotions, and offers that may interest you.
  • Improving and optimizing our website, products, and services based on user preferences and feedback.
  • Sending you marketing communications, newsletters, or promotional materials with your consent.
  • Conducting surveys, contests, or other promotional activities.
  • Detecting and preventing fraud, unauthorized access, or other harmful activities.
  • Complying with legal obligations and protecting our rights and interests.

Data Retention and Security:

  • We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
  • We implement reasonable security measures to protect your personal information from unauthorized access, loss, or alteration. However, no data transmission over the Internet or electronic storage method is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Sharing of Information:

We may share your personal information with:

  • Service Providers: We engage third-party service providers to assist in providing our services, such as payment processors, shipping companies, and marketing agencies. These providers have access to personal information only to perform their respective tasks and are obligated to protect its confidentiality.
  • Legal Compliance: We may disclose personal information if required by law, court order, or governmental regulation to comply with legal obligations or protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, personal information may be transferred to the relevant third party as part of the transaction.
  • With Your Consent: We may share your information with third parties if you have provided explicit consent for such disclosure.

Your Rights and Choices:

  • You have the right to access, update, correct, or delete your personal information. You can do this by accessing your account settings or contacting our customer support team.
  • You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication or contacting us directly.
  • You can disable cookies through your browser settings, but please note that some features of our website may not function properly without cookies.

Children's Privacy:

  • Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will promptly delete it.

Compliance with US State Laws: 

  • We comply with applicable US state laws regarding data protection and privacy.

Shopify's Role:

  • We acknowledge that Shopify is a separate entity and has its own responsibilities regarding the personal information collected through its platform. We encourage you to review Shopify's Privacy Policy to understand how they handle your data.

Third-Party Links and Services:

  • Our website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those websites or services. We encourage you to review the privacy policies of third parties before providing any personal information.

Changes to the Privacy Policy:

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised Privacy Policy will be effective upon posting on our website. We encourage you to review this page periodically for any changes.

Contact Us:

  • If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer at the provided contact information.

This Privacy Policy is governed by and construed in accordance with the laws of the state of Wyoming, United States.

Thank you for entrusting your personal information to 5th Time is a Charm. We are committed to protecting your privacy and providing a secure online environment for your shopping experience.

Last updated: July 1st, 2023